Refund Policy

Welcome to Moraski. By accessing or using our website (https://moraski.co), you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

Product Information
 • Accuracy: We strive to provide accurate product descriptions and pricing. However, errors may occur, and we reserve the right to correct any inaccuracies.
 • Availability: Products are subject to availability. We may limit quantities or discontinue products without notice.

Orders and Payments
 • Order Acceptance: We reserve the right to refuse or cancel any order for reasons including inaccuracies or suspected fraud.
 • Payment Methods: We accept the following payment methods:
 • Credit/Debit Cards (Visa, Mastercard, American Express)
 • Online Banking (FPX)
 • Bank Transfer (Manual verification required)
 • E-wallets (GrabPay, Touch ‘n Go, ShopeePay, etc.)

Shipping and Delivery
 • Shipping Policy: Orders are processed on business days. Delivery times are estimates and may vary.
 • International Shipping: Additional fees and regulations may apply.

Returns and Refunds
Please refer to our Refund Policy below for details.

Intellectual Property
 • Ownership: All website content (text, graphics, logos) belongs to Moraski and is protected by intellectual property laws.
 • Restrictions: You may not reproduce, distribute, or exploit any content without written permission.

Changes to Terms
We reserve the right to modify these terms at any time, effective immediately upon posting.

Refund & Return Policy

1. Return Eligibility
 • Returns are only applicable for damaged items that cannot be used anymore.
 • Customers must inform us within 3 days of receiving the item to be eligible for a return.
 • Items must be returned in their original condition and packaging.

2. Non-Returnable Items
 • We do not accept returns for:
 • Wrong size or wrong order placed by the customer.
 • Change of mind after purchase.
 • Any item that has been used, worn, or not in its original condition.

3. Return Process
 1. Contact us within 3 days of receiving the damaged item at [insert contact email/phone number] with proof (photo/video).
 2. If approved, we will provide return instructions.
 3. You must ship the item back at your own cost unless stated otherwise.
 4. Once received and inspected, we will process a refund as per our refund policy.

4. Refund Process
 • Refunds are processed manually.
 • Customers will be required to provide their bank account details, and our finance team will handle the refund processing.
 • Refunds may take 7-10 business days after approval.

5. Contact for Returns & Refunds

For any issues related to returns and refunds, please contact:
Email: moraski.shop@gmail.com
Whatsapp: +60 174440927